Support

Contact Us

Questions, feedback, or help with your account — we're here.

The fastest way to get help depends on what you need. Pick the option below that fits, and we'll get back to you quickly.

For account help, deposit/withdrawal questions, KYC issues, and anything related to using Alphaforge day to day.

Response timeWithin 24 hours, Mon–Fri

When you need a quick answer and don't want to wait for email.

HoursMon–Fri, 09:00–18:00 WAT

AccessChat widget on every page

Integration, infrastructure, or co-marketing opportunities.

Response timeWithin 3 business days

Press, interviews, or use of the Alphaforge name and brand assets.

Brand assetsAvailable on request

Get in touch

Send us a message

If your question doesn't fit any of the options above, send a message. We read every one.

Most common questions are answered in our FAQs.

Email — general support Mon–Fri, 24-hour rolling	Within 24h
Live chat Mon–Fri, 09:00–18:00 WAT	Real-time
Email — partnerships Mon–Fri	3 business days
Email — media Mon–Fri	5 business days