Frequently Asked Questions

Alphaforge is operated by a registered business entity. Full company details, including registration jurisdiction and number, are disclosed in our Terms of Service. Alphaforge is a software platform that connects users with Master Traders. We are not a registered investment advisor, broker-dealer, or money services business in any jurisdiction, and we do not provide regulated financial advice.

Members earn by following verified Master Traders. Each Master Trader on the platform has a published track record — ROI, win rate, drawdown, follower count, and full trade history. When a trader you follow has a profitable day, those profits are distributed to your wallet automatically. Alphaforge charges a 10% performance fee on profits only. If a day ends in loss, no fee is taken.

Visit the sign-up page, enter your email, and create a password. Verify the email address. Complete identity verification (KYC) by uploading a government-issued photo ID and a recent proof of address. Once approved, fund your wallet in USDT on the Tron network and connect to a Master Trader. Most users complete the full flow within an hour.

There is no minimum or maximum deposit. You can fund your wallet with any amount in USDT on the Tron network (TRC-20). Note that very small deposits may be uneconomic once on-chain transaction fees are factored in.

The minimum withdrawal is bounded by current Tron network fees — typically a few dollars in USDT. The maximum withdrawal is your full available wallet balance. Withdrawals above USD 50,000 may require additional verification for security.

USDT deposits on the Tron network typically confirm within 1–3 minutes on-chain. Once confirmed, your Alphaforge wallet balance updates within minutes. If your deposit hasn't appeared after an hour, contact support with the transaction hash (TxID) and we'll trace it.

Log in to your dashboard. Go to Wallet → Withdraw. Enter the amount and your USDT (TRC-20) wallet address. Confirm the request. The request is sent to our team for review and processing.

Withdrawal requests are reviewed and processed within 24 hours during business days (Monday to Friday). Once approved and broadcast, on-chain confirmation typically takes 1–3 minutes. Requests submitted on weekends or holidays are reviewed the next business day.

Yes. You can withdraw any portion of your wallet — including your original deposit — at any time, subject to the standard processing window. Alphaforge does not lock up your principal.

Log in to your dashboard. Go to Settings → Wallet and add a new withdrawal address. For your security, address changes require email confirmation and a fresh KYC check. Once verified, the new address is active for all future withdrawals.

Log in to your dashboard. Go to Settings → Profile and enter the new email. You'll need to verify both the current and the new email address before the change takes effect. If you've lost access to your current email, contact support with proof of identity.

No. You can refer new members regardless of whether you've funded your wallet. Referral commission is based on your subscription tier and the activity of the people you bring in. Full terms are in your dashboard under Referrals.

Withdrawals are user-initiated and processed within 24 hours on business days. There is no minimum lock-up period or holding requirement. Funds are sent to the USDT (TRC-20) address on file. Large or unusual withdrawals may require additional identity verification. We reserve the right to delay a withdrawal if there is reasonable suspicion of fraud or violation of our Terms of Service, until the matter is resolved.

Capital Gains Tax (CGT) is a tax on the profit from selling an asset for more than you paid for it. In most jurisdictions, profits from trading and copy trading are subject to capital gains tax. Alphaforge does not withhold tax on your behalf and does not report your activity to tax authorities. Tax compliance is your responsibility — we strongly recommend consulting a qualified tax professional in your jurisdiction.

No. Alphaforge permits one account per individual. Multiple accounts — whether from the same device or different ones — violate our Terms of Service and may result in suspension of all related accounts and funds being held pending review. If multiple members of a household each want an account, contact support and we'll arrange proper verification for each.

The fastest options are email (support@alphaforge.com) or the live chat in the bottom-right corner of every page during business hours (Monday to Friday, 09:00–18:00 WAT). For anything else, use the form on our Contact Us page.