Frequently Asked Questions

Yes. Securities brokerage services are provided by Alphaforge Financial LLC, a broker-dealer registered with the Securities and Exchange Commission (SEC) and a member of FINRA and SIPC. Advisory services are provided by Alphaforge Advisors LLC, an SEC-registered investment advisor. Full company details, including registration jurisdictions and numbers, are disclosed in our Terms of Service and in the regulatory disclosures at the bottom of every page. Alphaforge is a software platform that connects users with verified Master Traders.

Members earn by following verified Master Traders. Each Master Trader on the platform has a published track record — ROI, win rate, drawdown, follower count, and full trade history. When a trader you follow has a profitable day, those profits are distributed to your account automatically. Alphaforge charges a 10% performance fee on profits only. If a day ends in loss, no fee is taken.

Visit the sign-up page, enter your email, and create a password. Verify the email address. Complete identity verification (KYC) by uploading a government-issued photo ID and a recent proof of address. Once approved, fund your account in US dollars by bank transfer and connect to a Master Trader. Most users complete the full flow within an hour.

There is no minimum or maximum deposit. You can fund your account with any amount in US dollars by bank transfer. Note that your bank may apply its own transfer fees on small amounts.

There is no fixed minimum withdrawal. The maximum withdrawal is your full available account balance. Withdrawals above USD 50,000 may require additional verification for security.

Bank transfers typically credit your Alphaforge account within one to two business days, depending on your bank. If your deposit hasn't appeared after two business days, contact support with your transfer reference and we'll trace it.

Log in to your dashboard. Go to Funds → Withdraw. Enter the amount and select your linked bank account. Confirm the request. The request is sent to our team for review and processing.

Withdrawal requests are reviewed and processed within 24 hours during business days (Monday to Friday). Once approved, funds typically arrive in your linked bank account within one to two business days. Requests submitted on weekends or holidays are reviewed the next business day.

Yes. You can withdraw any portion of your account balance — including your original deposit — at any time, subject to the standard processing window. Alphaforge does not lock up your principal.

Log in to your dashboard. Go to Settings → Funds and add a new linked bank account. For your security, changes require email confirmation and a fresh KYC check. Once verified, the new account is active for all future withdrawals.

Log in to your dashboard. Go to Settings → Profile and enter the new email. You'll need to verify both the current and the new email address before the change takes effect. If you've lost access to your current email, contact support with proof of identity.

No. You can refer new members regardless of whether you've funded your account. Referral commission is based on your subscription tier and the activity of the people you bring in. Full terms are in your dashboard under Referrals.

Withdrawals are user-initiated and processed within 24 hours on business days. There is no minimum lock-up period or holding requirement. Funds are returned in USD to the linked bank account on file. Large or unusual withdrawals may require additional identity verification. We reserve the right to delay a withdrawal if there is reasonable suspicion of fraud or violation of our Terms of Service, until the matter is resolved.

Capital Gains Tax (CGT) is a tax on the profit from selling an asset for more than you paid for it. In most jurisdictions, profits from trading and copy trading are subject to capital gains tax. Alphaforge does not withhold tax on your behalf and does not report your activity to tax authorities. Tax compliance is your responsibility — we strongly recommend consulting a qualified tax professional in your jurisdiction.

No. Alphaforge permits one account per individual. Multiple accounts — whether from the same device or different ones — violate our Terms of Service and may result in suspension of all related accounts and funds being held pending review. If multiple members of a household each want an account, contact support and we'll arrange proper verification for each.

The fastest options are email (support@alphaforge.com) or the live chat in the bottom-right corner of every page during business hours (Monday to Friday, 09:00–18:00 WAT). For anything else, use the form on our Contact Us page.